I Still Have More Questions or Feedback to Give
We are here to listen! We created Kōkua for you! Your feedback and insights are valuable and help us evolve our offering. Connect with us at support@tripp.com.
Can Kōkua Speak Other Languages?
Kōkua currently only speaks and understands English. We hope to support more languages in the future!
What If Kōkua’s Meditation Isn’t Completely Relevant or Seems Repetitive?
The meditations and reflections that Kōkua offers you are based on what you share. The relevancy and quality of Kōkua’s responses depend on the specificity of your input. If you receive a generic or repetitive response, try being more detailed about your feelings and situation.
For example, instead of saying “I’m fine,” or “I’m sad,” try saying, “I’m feeling frustrated because yesterday a friend canceled on me last minute and that made me feel like I wasn’t appreciated. I had already been feeling lonely, and that really hurt.”
Kōkua is also still learning. The more the TRIPP community interacts with Kōkua, the more refined its offerings will be.
Do My Sessions with Kōkua XR Count Toward My Weekly Streaks?
Absolutely! When you complete a reflection or meditation with Kōkua (and your session is at least 3 minutes long), it counts as a part of your weekly streak. When you complete any TRIPP in VR, including a Kōkua reflection, on at least 3 different days within the same week, you receive a gift for your Sanctum. Kōkua is just another way to support your regular mindfulness and well-being practice.
Are There Closed Captions in VR?
Yes, the Kōkua XR feature in TRIPP VR has closed captions that can be enabled or disabled anytime while Kōkua is talking using the mini navigation bar that appears on your left as you interact with Kōkua.
Can I Share Kōkua XR with Friends?
The Kōkua Share feature, which allows you to share a reflection that Kōkua has made for you with another person, is currently only available on TRIPP Mobile. For now, you can share and receive shared reflections from Kōkua only on TRIPP Mobile.
Why is it called Kōkua XR?
We call the new beta feature that you can experience in the TRIPP VR app “Kōkua XR” to indicate that this spatial version of Kōkua can appear in VR and mixed reality spaces. Stay tuned for more!
What’s the Difference Between Kōkua on TRIPP Mobile and Kōkua XR?
So many of you have already been enjoying personalized reflections and custom meditations from Kōkua on TRIPP Mobile. Now, you can experience Kōkua’s presence in a spatial environment, as Kōkua comes to TRIPP VR.
What’s different in VR:
Immersion. The Kōkua feature that you can experience in the TRIPP VR app appears in a spatial environment where you can step away from your physical reality and immerse your senses in a serene worldscape feeling Kōkua’s presence in the same space.
Voice interaction. You can engage in a more natural flow of conversation by using your voice to talk to Kōkua. The Kōkua XR feature requires microphone permissions to function.
More features. During your interaction with Kōkua in the TRIPP VR app you can interrupt, clear, resend your request, and keep the conversation flowing. (See ‘How do I talk to Kōkua’ above.)
Share feature. Currently, sending and receiving Kōkua reflections is only available in TRIPP Mobile.
How Does TRIPP (Including the Kōkua Feature) Handle Data Storage and Privacy?
Kōkua beta requires access to your microphone to function, however, your voice is never stored or shared with third parties. Your voice input is converted to text in order for Kōkua to understand and respond to you. This text input is stored privately and securely on our servers, and is never shared or used for other purposes beyond improving your experience. The information you share with Kōkua is used to offer you more personalized results based on your conversation history.
Just as we learn from each person we support or have been supported by in our lives, Kōkua evolves with each interaction. Each time you share with Kōkua, you are helping to improve the AI for everyone in the TRIPP community.
We truly value your privacy and the trust you place in Kōkua and TRIPP with what you share. We will never sell your information to any third party. You always have the right to ask TRIPP to delete your information, by contacting support@tripp.com.
For more details, see TRIPP’s Terms of Service and Privacy Policy.
What Can Kōkua Do? What Should I Talk About with Kōkua?
Ask Kōkua anything and share anything that is on your mind! Some examples of things you can ask or tell Kōkua are:
I am feeling nervous about a party I have to go to tonight. There will be a lot of people there that I don’t know. Help me feel better about going.
Guide me in a gratitude practice to help me savor all the ___ I have in my life.
Teach me how to meditate in the tradition of ___.
I have a big decision to make and I’m feeling stuck. Can you help me work through it?
Tell me a bedtime story about a mystical hummingbird that leads me to a doorway where all my dreams have come true.
It’s been a hard day. Help me cheer up.
Can you create a meditation practice for me to help me release tension in my body?
The more details you offer Kōkua about your feelings and situation, the better the results.
Explore, play, and discover what is possible!
Kōkua XR is still in beta, which means we are still learning and refining this feature. Your interactions help us learn and improve this feature for all. Feel free to share your learnings, discoveries, and suggestions for improvements with the TRIPP team at support@tripp.com and consider sharing your experience on social media by tagging TRIPP (@trippvr) to share the love and support.